1. Eligibility for Returns
- Products can be returned within 7 days of purchase if found defective or damaged upon arrival.
- The item must be unused and in its original packaging.
2. Non-Returnable Items
- Used, damaged, or altered products.
- Items without the original packaging and receipt.
- Products with software activation or licensing issues.
3. Refund Process
- Refunds will be processed within 7-14 working days after verification.
- Refunds will be issued via the original payment method.
4. Exchange Policy
- Defective products may be exchanged with a similar item if available.
- If an exchange is not possible, a refund or store credit will be issued.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error refunds and returns.